What Is DualSmok.com – Is DualSmok.com Scam or Legit Online Store?

By | December 20, 2018

What Is DualSmok.com About – SCAM ALERT!

Find out all you need to know on What Is DualSmok.com. Is DualSmok.com (www.dualsmok.com) bad, scam, dishonest, crooked, bad or Is DualSmok com good, legit, genuine, safe, honest, real? This DualSmok Review is a a scam-alert warning to all to keep away from the site in question! Complaints are surfacing about Dual Smok Defrauding Unwary Customers. Such sites typically don’t have permission to promote these products. Image may have been stolen, where customers may find they receive cheap goods, replica’s of goods etc. Also, scam sites love to steal your banking data and so contact your payment provider for a refund. Do report them below if they have scammed you – thank you.

The vast majority of bad online shopping site scams are from China. That is a monitoring factor but of course is not reason to put you off from buying from sites from this region, where they are legit. My past research shows that such site owners appear to have the manufacturing means to make cheap, look-alike, replica etc goods and many times they don’t even send you out anything. Fake sites typically set up online for just 1 year. This is considered to be a hit-and-run website in most cases. 

 

 

 

 

What Is DualSmok.com Is Actually About – Please Share To Warn Others.

The answer to What Is DualSmok.com is they are a scam site, as mentioned. They are pretending to sell the actual items on their site such as games consoles, laptops etc. There are a few things we can now research to see if they really are bad or not. The founder is our first door-way into their murky world to see if we can find out the owner, biz location and contact info. Then we will see if there are other data attached to those details such multiple sites pulling the same con.

 

DualSmok.com Review

don’t buy anything from www.dualsmok.com!

 

2018/12/08 is when they registered their domain and set up for only 1 year. Legit businesses, after having invested potentially huge sums of money in their real world business, will normally register for many years online to help expand their revenue growth. So, 1 year is a scam sign worth remembering.

Their address is not legit and is currently being used by countless scammers online. It is 14455 N. Hayeden Road, Scottsdale, Arizona, USA. To compare that info scam sites usually leave another address on their site that does not match, and usually not theirs. In this case I don’t see a second address.

Their Email Address is support@dualsmok.com. That is all the information they have supplied. I don’t see any phone numbers either.

 

 

 

From Order Purchase To Disappointment.

Here is how they could execute their online scam upon unwary customers. The points below are common among fake sites of their nature. Should any of them strike a cord with you then I would love to hear from you below in the comments.

1). Beware of social media advertisements. It seems the advertisers are not being vetted for the security of their members. Just because you see an advert on any social media platofrm then it still does not make the ad legit and safe. Always look for reviews on any site before you even think about purchasing from them. Where too many negative reviews exist then its probably a sure bet that site is not legit

2). Anyways, should you have purchased anything from Dual Smok you may have experienced the site taking payment from you fast. Sometimes they will say that money is charged at time of when your item is being shipped. However, when early payment is extracted then that is another sign something is wrong – legit sites don’t  break their word regarding when payment is due.

3). Did you get a receipt for your payment? Incredibly, some fake sites somehow forget or just don’t give you a receipt for your purchase. Yet another sign something might be wrong.

4). Tracking Info – make sure your tracking information is legit and not false. Many fake shopping sites will just give that info to make it look like they are legit. Where it is fake then immediately screen shot that and use it as evidence when applying for your refund. Also, tracking data has a tendency to go missing without warnings.

5). Customer Support will or may begin to be rude, as you be understanding etc when things go wrong. That is unprofessional and no legit site would even allow their customer support agents to speak in such a way. Eventually it is probable they will just stop communicating with you and then you are left out in the cold regarding your order.

6). Unfortunately it is not uncommon for nothing to turn up for the cash you paid. In such an instance you have every right to claim a charge back on any monies you paid.

 

 

 


Do You Have A DualSmok.com Scam Report? You Are Welcome To Report Them In The Comments Below – Thank You.


 

 

 

Verdict:-

Verdict

 

 

 

Final Thoughts.

Those that have purchased and not received their order, or received an order where the product was not what was advertised, damaged etc are asked to report them here at scamwtiness.com, BBB and the IC3 locations. Take screen shots of every time you received and sent communications as evidence for a valid payment refund. The site under question is heading straight into my List of Internet Scammers.


Hope this article has saved you some money, if not, the at least now you know they are not legit and can go about a full refund. I be interested to hear from anyone that has knowledge on any other fake shopping site online and you are welcome to leave those exact links in the comments.

Beware also of Buyee.Store, YeahSaveVIP, SuperTime Online etc as those are fake shopping sites also. Simply go to this websites Home Page to see the most recent scam-alerts. Thank you all for stopping and hope this research to know What Is DualSmok.com is useful to you. Looking forward to all of your comments.

 

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88 thoughts on “What Is DualSmok.com – Is DualSmok.com Scam or Legit Online Store?

  1. RICARDO ZAYAS COLON

    Buenas. El día 8 de enero 2019 compré “Gamer chair” con el numero de orden 7119 según su carta menciona que el envío habil seria en un termino de 10 dias y hasta el momento estoy esperando el # de rastreo del articulo comprado. Le agracere me indiquen el estatus de mi orden.
    Gracias.
    Si no tienen el artículo sean mas profesionales de contestar los email o devolver el dinero.
    Lamentablemente era un regalo de navidad para mi hijo y tocarón los sentimientos de él y si son padres ustedes saben de lo q les hablo. Con los hijos de uno nadie los engañan o roban.
    Siguiré hasta las últimas consecuencias.

    GOOGLE TRANSLATE:-

    Good. On January 8, 2019 I bought “Gamer chair” with the order number 7119 according to your letter mentions that the shipping would be in a term of 10 days and until now I am waiting for the tracking number of the purchased item. I will thank you for indicating the status of my order.
    Thank you.
    If they do not have the article, be more professional to answer the emails or return the money.
    Unfortunately it was a Christmas gift for my son and touched his feelings and if they are parents you know what I’m talking about. They cheat or steal with one’s children.
    I will continue to the last consequences.

    Reply
    1. Scam Witness Post author

      Hello Ricarddo,

      Thank you kindly for your DualSmok.com Customer Review. I am sorry to hear this and I wish you well with your refund request from your payment provider. TO be clear, we are not associated with DualSmok and only wrote about them detailing why they are a scam site.

      Good luck Ricardo and let us know sometime if you get your refund.

      Reply
  2. John Wilson

    These people ARE CROOKS!!! I ordered a gaming chair in Jan STILL HAVE NOT SEEN A THING!!

    Reply
    1. Scam Witness Post author

      Hi John,

      Sorry to hear this John. Contac your payment provider and alert them to this situation. I wish you luck with that John and wish you luck with it.

      Reply
    1. Scam Witness Post author

      Contact your payment provider Colby and see about a refund if you received nothing for your cash. Thanks for your question.

      Reply
    1. Scam Witness Post author

      Don’t be too harsh on yourself Krys. These scam sites are very good at what they do. Put in for a refund and let us know if they cover your losses sometime. Thanks for reporting that to us. Much appreciated.

      Reply
    1. Scam Witness Post author

      Thank you Sean for reporting them to us. Seek a refund and perhaps your bank may advise you to cancel your card for a new one.

      Reply
  3. Matthew

    I ordered a chair a month ago, got an email saying I would get a confirmation and it never came. I emailed twice and nothing. I even pis 11$ for shipping insurance. 🙁

    Reply
    1. Scam Witness Post author

      Hi Mathew,

      Contact your bank and file for a refund. You may receive nothing or something of low worth for your cash.

      Reply
  4. Raymond Lusardi

    Hello,
    I got scammed as well. I fell for the bait and they got me. It truly is not a real deal for buying anything from them. I contacted my bank and they are working on getting it solved for me. I ordered my chair and never received a confirmation number or anything. No product as well. Please be careful of this site.

    Reply
    1. Scam Witness Post author

      I wish you well Raymond on your refund and thank you for reporting on DualSmok.com and how they scammed you. It is appreciated.

      Reply
  5. Benoit Bonaldi

    Bonjour j’ai acheté une chaise de Gamer sur Duaslmoke
    le 7/01/19
    a ce jour j’ai Bien etais Prelever de la somme 59,99 Dollars
    mais toujours rien reçu pensez vous que je devrais Portais plainte ? et appeler ma banque pour leur Signaler ?

    Reply
    1. L-Mack

      Complete scam. My mama told “if the deal is too good to be true, it probably is.”.
      I bought this for myself as a much needed upgrade after Christmas. I thought I was doing myself a little favor…
      Never received shipping notice after “5-7 business days” as promised by the website.
      I tried to reach support after 1 week, no response.
      I never received the product after “7-10 business days”.
      I tried to reach support after 3 weeks, no response.
      I tried to reach support after 4 weeks, no response.
      Even after waiting over one month, I never got a response.
      After calling for a claim, I learned the company is based out of china and has 1000’s of complaints against it (ELYSIAN MARKETING INC 1100 CENTRAL PARKWAY) AKA China.
      Please, do that waste your money.
      If you have, make sure to leave a bad review.
      Even if you haven’t, leave a warning to others.
      P.S. China, don’t mess with a marketing manager from the US…

      Reply
  6. Isaac

    i have been scammed i bouth a gaming chair and dont send me any email after 10 days, i just want my money back!!

    Reply
    1. Scam Witness

      Hi Isaac,

      Just ring your bank and tell them you were scammed and then hopefully they will give you a refund. You may have to cancel your card for a new one. Hope that helps and thank you kindly for lettings us know.

      Reply
  7. ahmed

    was there anybody who has refunded succesfully !!! i mean is it worth it to contact my payment provider or should i let it go ?

    Reply
    1. Scam Witness

      NO – CONTACT THEM! Don’t let the scammers away with your cash without a fight. Many people are successful and so it is most definitely worth applying for your own refund Ahmed. Thank you for your question.

      Reply
  8. Michael Melvin

    So if they scammed us… does that mean I need to get a new card?

    Reply
    1. Scam Witness

      Hi Michael,

      Your bank will advise you best but I reckon you would have to get a new card to stop any unauthorized transactions. Thank you for your question Machael and don’t forget to apply for your own refund.

      Reply
  9. Corey McClelland

    I also was scammed. Not sure how these sites are allowed to advertise on notable social media. I am filing a claim with my bank. I also submitted the site to the BBB.

    Reply
  10. Dylan

    Thank you sooo much i was just about to buy a chair on their website that looked too good to be true, the website looks way too legit.

    Reply
    1. Scam Witness

      Hi Dylan,

      Its nearly 7:30 am here and your report is a brilliant start to my day 🙂 ! Thank you so much for letting us know you were saved from DualSmoks scam site and now that is one less sale in their pockets. Good to know and thanks again Dylan for your report on Dual Smok. ~ Scam Witness.

      Reply
  11. Rick

    Ordered 2 gaming chairs from this company. Received this as my confirmation e-mail:

    “Hi Rick, we’re getting your order ready to be shipped. We will notify you when it has been sent. Due to our massive promotional sale, your order will take up to 10 business days for delivery. You will receive your tracking number in an automated email in up to 7 business days. Thank you for your patience. We do extend our shipping time for promotional items to help give you such an unbeatable price! For any questions email us at support@dualsmok.com

    Very upset at myself for not realizing this is a scam. I saw the advertisement on Instagram. Very upset at Instagram for not vetting this company properly. Today I learned from this site, and countless others, that DualSmok.com is in fact a scam.

    I immediately called my Bank, Bank of America, to open a dispute. They told me they cannot do anything until A. 10 days have passed and B. They actually charge my account. Right now the transaction is “Pending.” and it has not been 10 days.

    As soon as both happens, I can contact the bank and they will contact the bank associated with the merchant.

    Reply
    1. Scam Witness

      Hi Rick,

      Thank you Rick for your DualSmok Scam Report. I hope it turns out good for you and thank you kindly for letting us know about your experience.

      Reply
  12. unknow

    i called the bank but they said they cant refund
    do i have to wait until the pending finish then ask them again!
    thx

    Reply
    1. Scam Witness

      Hey,

      If they say no then I guess that is the end of your claim. Contact them again if you wish and see if there is anything else they can do for you.

      Reply
  13. J. Reed

    Bought a hair on 1/5/18. Received confirmation email but no tracking number. Emailed twice and no response. Contacting my back today.

    Reply
  14. UNKNOW

    hi scam witness
    how to contact payment provider
    i got scammed 2 hours ago, i forgot to check the page before purchasing the chair.
    help me

    Reply
    1. Scam Witness

      Hey,

      Please contact your payment provider by calling your bank or whatever company you used to make payment. Hope that helps.

      Reply
  15. Amine

    Hi, I’m from Canada and my experience with this site is a little bit different, I might even be considered lucky, so I found their discounts ad on social media (a place I foolishly thought was safe from scam ads) so I tried to order a gaming chair.
    To my surprise, the payment was refused because “the billing address doesn’t match the credit card details entered” even though I was sure the address I typed was correct. So like an idiot I tried again several times altering the address a little each time, I even tried the next day after contacting my bank to make sure my address was correct in their credit card system.
    A couple of days after I gave up, I check my account and find out to my surprise that I have been charged the amount for one gaming chair several times (for a total of around 800$), I immediately contact my bank about this and luckly for me all those operations are still pending so nothing is final yet.
    They just told my to wait 3 days and call them back if those operations become finalized in order to oppose them, otherwise they should be cancelled automatically, fingers crossed.

    Reply
    1. Scam Witness

      Hi Amine,

      Seems like they have programmed their payment system not to show you your own entries and then charging you every time you repeat that step. Very malicious. I hope for the best in this situation and thanks for letting us know Amine.

      Reply
  16. Jan Pokorná

    Hello , Im from Czech republic (EU) and on Internet site (Dualsmok.com) i have ordered gaming chair . I have recived email with Completed order ( 28.12.2018.) but since than there is no response on my email.
    I think im was robbed…

    Please help me ? Thx y

    Reply
    1. Scam Witness

      Hi Jan,

      You only need to contact your payment provider and ask them for a refund. Love to know if you get one or not. Thanks again Jan.

      Reply
  17. Cheryl Brown

    I ordered a gaming chair from them on Dec 22, 2018. I got charged through my bank and also got a confirmation email with an order number along with a statement that orders will be delayed due to the high amount of promotion orders. I was also told I’d receive a tracking number in 7 days and the order would be shipped and delivered within 10 working days if within the U.S. I live in Ohio. I have emailed them twice now and nothing. I’m going to my bank and talking to the bank manager to see about getting a refund. I and saving this website to show the manager about this site being a scam and the fake reviews I read on their site. Never ever again am I going to order something that sounds too reasonably priced to be true. I should have paid the extra 70 bux and back ordered a similar chair through Best Buy, at least my 14 yr old son would have it by now. It annoys me off because it is hurting him.

    Reply
    1. Scam Witness

      Hi Cheryl,

      I am sorry to hear this Cheryl and I am sorry to hear the problem it has caused with your son. Your report is going to deny DualSmok much earnings when others read what you have written. Thank you for reporting them here. It is appreciated Cheryl.

      Reply
      1. Renaldo Legall

        I fell victim to this exact email, I even replied hoping that the support would reach out. The people that make these sites are disgusting.

        Reply
        1. Scam Witness Post author

          I hear you Renaldo and thank you kindly for your DualSmok customer review. You can apply for a refund from your payment provider and let us know, if you think of it, how that goes. Thanks again Renaldo.

          Reply
    2. Sue kline

      This is exactly what happened to me. No shipping verification and no tracking number. Multiple attempts to contact them got me nowhere! So angry I fell for this.

      Reply
    3. Kacy webster

      Same scenario on my end. My 16yr old was pretty disappointed too! Disgraceful of this company.

      Reply
    4. TP

      I have never written on any blogs but I too have to now tell my 12 year old son that the gaming chair he thought he was getting is not coming and he was mislead by this company. He was proud that he thought he stumbled onto a great “deal.” Our bank just took the dispute over the phone and credited our account immediately. Elysian Mktg is a hoax. Buyer beware! Bummer.

      Reply
  18. Beth Judge

    I ordered a gaming chair on 12/13/18. paid a total of 71.98.
    no chair received. tracking number was fake as it never worked. 4 emails to them on their website have been ignored. i paid via debit card. i am contacting my bank today to ask for a charge back. gosh i feel stupid.

    Reply
    1. Scam Witness

      Hi Beth,

      Don’t feel stupid as many people scammed everyday by sophisticated sites. Thank you for helping alert many t DualSmok scam site and I hope you get a refund.

      Reply
  19. Kenaz Baclagan

    Hi im Ken,

    Also from Philippines. I ordered a gaming chair last dec 26. And not yet arrived and even on emails.
    They don’t reply. How can I process the refund?..

    Thanks in advance.

    Reply
    1. Scam Witness

      Hi Ken,

      Get in contact with your payment provider and so they will investigate. Would love to hear back to know if they refunded you or not. Thanks for your comment Ken.

      Reply
  20. Florian Multon

    Hi,

    I bought a gaming chair on the 25th of december. After reading all these comments, I can say that I’ve been scammed too… I’ll try to contact my payment provider to try to a get a refund. I don’t know if it’s possible.

    Don’t ever order on dualsmok….

    Reply
    1. Scam Witness

      Hi Florian,

      Thank you for your DualSmok warning to others. They are not a good site and so everyone should avoid them. Thanks again Florian.

      Reply
  21. mohamed

    i was ordered gaming chair and i am from Egypt , i was sending 4 e-mail to them but with no answer .
    i cant do nothing what can i do ?? anybody help !!!???????

    Reply
    1. Scam Witness Post author

      Hi Mohamed,

      Hey, no worries. Only contact your payment provider and get a refund. DualSmok is a scam site and I doubt they will send you anything. If they do then it maybe a degraded – inferior product – that is nowhere close to what you paid for.

      So, take a real good deep breath Mohamed 🙂 and seek a refund from your payment provider.

      Hope this helps ~ Scam Witness.

      Reply
  22. Quan

    I bought a gaming chair about 10 days, but when I send them the email they still not answer.

    Reply
    1. Scam Witness Post author

      Hi Quan,

      That is because they are not a legit site. Sorry to tell you this Quan. Try putting in for a refund. If they send you out anything from DualSmok it is likely to be a near worthless product relative to what you paid for it. Thanks for commenting and informing on DualSmok.com – it is much appreciated. ~ Scam Witness.

      Reply
  23. Rei

    Hello I am from the Philippines and just ordered a gaming chair from dualsmok last dec. 25. I have been emailing them to ask for the status of my order but didn’t get any replies. I am afraid I have been scammed and did research that landed me here. I asked my friend who works at a local bank and told me that I might not get a refund. I haven’t called the bank yet as am still waiting for another week hoping I will get an update from dualsmok. My question is what if my bank refuses to give me a refund? Are they not obligated to give me one because its my fault that I purchased from a fraudulent site? I have read the comments here and they all said they got a refund from their bank, but they live in the US and it might be a different policy here in the Philippines regarding the refund from fraudulent purchases. Hoping you could give an answer. Many thanks and have a good day!

    Reply
    1. Scam Witness Post author

      Hi Rei,

      I live in the EU. My limited knowledge is only this regarding refunds. It seems, though I’d love to hear from some that actually works in a bank and knows of this, that if a bank can indeed get the defrauded funds from the cyber-crooks, then you get your refund.

      I could be so far from the truth but only something that I read online from a lady who commented on my site. Only way to find out is to apply and see what happens.

      But, it is not your fault you were duped out your cash. Some payment providers have been known to have said that since YOU provided YOUR bank details then you don’t get a refund.

      I find that bizarre and would just close my account, land them the harshest possible review online x1million ( 🙂 ) and never do business will such a bank again.

      Only way to know is to apply. I would love to hear from you again on the out come of your application if you don’t mind Rei.

      Thank you kindly for sharing your review of DualSmok.com and I have my fingers crossed for a favorable outcome for your Rei 🙂 ~ Scam Witness.

      Reply
      1. Rei

        Thank you very much for the reply sir. I would gladly share here the outcome of my application as well as my order in dualsmok if it will ever come. Have a good one.

        Reply
  24. Spanky

    I ordered a gaming chair 3 days ago they said theyll email me within 7 business days for the tracking number. They didnt charge for a shipping too..i live in korea.. is there a chance i can get my money back?

    Reply
    1. Scam Witness Post author

      Hi Spanky,

      YES, Just file a dispute with your payment provider alerting them that you were scammed. Hope that helps Spanky.

      Reply
      1. Filip

        Hey , if I payed via credit card to whom I should file a dispute or how does the applience for money return work?
        No idea how to proceed.

        Reply
        1. Scam Witness Post author

          Hi Filip,

          Contact your payment provider. Tell them what happened. Once they investigate then hopefully you will get a refund. Does this answer your question Filip? Let me know if not, thanks for your question and hope it works out good for you.

          Reply
  25. Troy McManus

    I ordered a gamiming chair for my son Dec 10th.. Didnt reciece any updates except an apology stating “due to our huge holiday sales orders are taking up to 2 weeks additional shipping time” and “heres a coupin for 15 % off your next order as our apology for the delay”..
    Ive asked 4 times about an update and steps for a refund and they have just stopped responding.
    Apperently i eill not be receiving a gaming chair.. Merry Xmas to my 14 year old son from Dualsmok.. Im sure rhe dirtbag who is acamming everyone had a great holiday on all of us.

    Reply
    1. Scam Witness Post author

      Hi Troy,

      Sorry to hear this and thank you for reporting on DualSmok. Have you tried for a refund from your payment provider yet Troy?

      Reply
  26. Roi

    I bought a gaming chair from them december 12, only got charged once but when i recieved the teacking number, it says it was even recieved. Do you think I can claim a refund from Canada Trust for scam?

    Reply
    1. Scam Witness Post author

      Hi Roi,

      You can apply. Did you receive exactly what you ordered Roi? If not, take images of what you ordered and what was delivered. Where scammers advertise one thing, send you another, then you are in for a good refund attempt. Let us know how that turns out if you got the time Roi. Thanks ~ Scam Witness.

      Reply
  27. Armando Mota

    I made my order for a gaming chair about mid December. I just received my shipping information. How will I know if this shipping info is a fraud. They are using “https://m.17track.net/en” to track the package

    Reply
  28. Anon

    I also purchased a gaming chair 3-5 days ago. My transaction didn’t go through but they charge me on my credit card. No receipts transaction unsuccessful. So i tried again cause it was unsuccessful. The 2nd time it was also unsuccessful so I left it cause I’ve seen that when I ordered it the money just came back to me. so today i just noticed that they charged me 2 transactions. I called my bank so I can confirm it. I will try to contact the support if they have me a refund. If I can’t I hope the bank would help me.

    Reply
    1. Scam Witness Post author

      Hi Anon,

      Your bank will probably investigate and hopefully they will have the good sense to refund. They probably recommend you cancel your card for a new one. If they don’t mention that then make sure you do to prevent more unauthorized transactions.

      Thanks Anon for your DualSmok Scam Report ~ Scam Witness.

      Reply
    2. Anon

      same what happened to me. but mine is worst. They charged me 4 transaction.

      Reply
  29. Jaidin

    I bought a chair off the website on Dec,17 and have yet to receive anything. I definitely got scammed..

    Reply
  30. Adrian Roman

    Just placed an order with them i dont know yet if i got scam or not but as you guys describe the website im pretty sure im gonna get scam.Question if i get scam do they go on the bank having my card number and all to take all the money out or they dont have the potential…..

    Reply
    1. Scam Witness Post author

      Hi Adrian,

      I wish you well on your order. I have no personal investment on calling DualSmok.com but the research indicated they they are not trustworthy. However, I would love to be kept up to date with your order in either event if you don’t mind Adrian 🙂 .

      There is no wayof knowing if will try to take all your cash. Just ring your bank to cancel your card. Either way, they will investigate because clearly that would be an extreme example of fraud.

      Thank you for your report on DualSmok so far and hope to hear back from you.

      Regards ~ Scam Witness.

      Reply
  31. Ben Sanchez

    I just got scammed by them. The main flag for me was that when the order went through, tbe site never charged tax for the purchase.

    Reply
    1. Scam Witness Post author

      Hi Ben,

      I am sorry to hear about that Ben. Be sure to contact your payment provider for a full refund. Take a screen shot of the purchase POINTING OUT that no tax was taken.

      That was a very astute observation and that will be something I will be sure to warn others about in future posts concerning identifying an online scam.

      Lastly, I really do appreciate you opening the floor on DualSmok.com. When one or more reports start coming through, it helps others NOT to feel like they are talking into an empty hall. Thanks again Ben and would love to hear if you get a refund or not should time permit. 🙂 ~ Scam Witness.

      Reply
    2. George

      Hey Ben, I ordered from them too, can I know how you got scammed? Im pretty curious. Please go into detail if possible. Thanks.

      Reply

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